Effective Date: March 28, 2025
At Acuthor Limited (“Acuthor”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.acuthor.ie, in compliance with the General Data Protection Regulation (GDPR) and relevant Irish data protection laws.
1. Who We Are
Acuthor is an independently owned Irish company specializing in the distribution of Siemens HVAC and control system components.
Registered Address:
Acuthor Limited,
North Point House,
North Point Business Park,
Mallow Road, Cork, T23 AT2P
Email: sales@acuthor.ie
Phone: 021 2066588
2. Information We Collect
We collect and process limited personal data to deliver services effectively. This may include:
a. Information You Provide to Us:
- Name
- Email address
- Phone number
- Company name
- Any message or inquiry submitted through our contact form or email
b. Information Collected Automatically:
- IP address
- Browser type
- Pages visited and time spent
- Device information
- Referring website
This data is collected via standard analytics tools such as Google Analytics and cookies (see Section 6 below).
3. How We Use Your Data
We use your personal data for the following purposes:
- Responding to inquiries and requests
- Processing and fulfilling orders (where applicable)
- Maintaining communication with clients or potential customers
- Improving our website and user experience
- Ensuring website security and monitoring performance
- Meeting legal and regulatory requirements
4. Legal Basis for Processing
We rely on the following legal bases:
- Consent: When you fill out a contact form or subscribe to updates.
- Contract: When we process data to fulfill an order or agreement.
- Legitimate Interest: For analytics, business development, or website improvement.
- Legal Obligation: When required to comply with laws or authorities.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. We may share it with trusted third parties when necessary, including:
- IT and hosting providers
- Analytics providers (e.g., Google Analytics)
- Law enforcement or regulatory authorities if required by law
All such third parties are contractually bound to protect your data and only use it as instructed.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve site performance and user experience
- Track analytics such as page visits and time on site
- Enable site functionality (e.g., remembering preferences)
You can manage or disable cookies via your browser settings. For more information, visit: www.allaboutcookies.org
7. Data Retention
We retain personal data only as long as necessary for the purpose it was collected, including:
- To respond to queries (up to 12 months)
- To meet contractual or legal obligations
- For analytics (anonymized where possible)
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct or update inaccurate information
- Request deletion of your personal data
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at sales@acuthor.ie.
You also have the right to file a complaint with the Data Protection Commission (DPC) in Ireland:
www.dataprotection.ie
9. Security Measures
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.
10. International Transfers
Your data is stored and processed in Ireland or within the EU. If we use services based outside the EU (e.g., analytics or email services), we ensure that your data is protected under appropriate legal safeguards.
11. Links to Third-Party Sites
Our website may contain links to third-party websites (e.g., Siemens). This privacy policy does not apply to them, and we recommend reviewing their policies separately.
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Data Controller:
Acuthor Limited
Email: sales@acuthor.ie
Phone: 021 2066588